Data & Account Deletion

1. Account Deletion Mandate

In compliance with the Apple App Store Review Guideline 5.1.1 and Google Play Store User Data policy, the Perfect Scholar CRM provides a transparent pathway for all registered platform members (counsellors, managers) and prospective candidates to delete their accounts and personal records.

Perfect Scholar guarantees that once a deletion request is processed, all associated data is permanently scrubbed from our cloud tables and server storage blocks.

2. What Data is Permanently Erased?

When your account or lead profile is deleted, the following database nodes are permanently removed:

3. Alternative Deletion Methods

If you prefer not to use the automated email link above, you can request data deletion through the following routes:

• Direct Administrator Action: If you are a counsellor or manager, you can request your system administrator to access the **Integrations & Role Settings** control board, navigate to user management, and click the deletion button on your profile name. This instantly deletes the profile and clears your login capability.
• Manual Email Request: Send a manual email to crm@perfectscholar.com using your registered account email, stating clearly that you request the complete removal of your personal profiles.

4. Data Retention Exception

Please note that certain financial transactions or post-closing visa processing logs may be retained temporarily in an offline backup if required under local tax, accounting, or higher-education regulatory audits. Such exceptions are strictly controlled, quarantined, and never used for active business operations.

5. Processing Timelines

Once an email deletion request is received by the support inbox, verification check steps are completed, and final database purge commands are executed within 7 business days. A confirmation email will be dispatched to your address once the operations have succeeded.